Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below
The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
Part 1 – Category, Return Window and Actions possible
| Category | Returns Window, Actions Possible and Conditions (if any) |
|---|---|
| Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, etc.. | 10 days Refund or Replacement |
| Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, etc.. | 10 days Refund or Replacement |
| Lifestyle: Watch, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kid’s Thermal, Track Pant, Shrugs), etc... | 10 days Refund, Replacement or Exchange |
| Lifestyle: T-Shirt, Footwear, Sari, Short, Dress, Kid’s (Capri, Shorts & Tops), Men’s (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessory), Women’s (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage, etc... | 10 days Refund, Replacement or Exchange |
| Medicine (Allopathy & Homeopathy) | 2 days Refund |
| Home: Home Improvement Tools, Household Items, Home décor, Furnishing | 7 days Refund or replacement |
| Grocery - (Dairy, Bakery, Fruits and Vegetables) | 2 Days Refund Only |
| Grocery - (Remaining items under grocery) | 10 days Refund only Fruits and Vegetables ordered would be delivered only in the first attempt. In order to ensure that you get fresh fruits and vegetables, we will not be making reattempts to deliver your fruits and veggies in case you miss your slot. Rest of grocery items from Supermart would be delivered through reattempt in case you miss your slot. |